Check in
Gather feedback, observe use and identify priorities.
After Move-In
A continuing relationship for post-occupancy learning, targeted adjustments and the next phase of change.

Once people begin using a workplace, new information appears. A post-occupancy review creates a structured way to understand what is working, where friction remains and which changes deserve priority.
New Ground can then coordinate fine-tuning, focused projects or planning for future growth without losing sight of the original intent. Routine faults and repairs can be handled through office maintenance.
What this includes
Gather feedback and observations after teams have settled in.
Make small adjustments that improve day-to-day experience.
Deliver focused changes without a full-scale programme.
Prepare for growth, consolidation, new teams or changing needs.
Learn from use
Effective reviews look beyond preference. They connect feedback with observations, business needs and the original workplace objectives so adjustments have a clear reason.
Explore workplace strategy ↗A clear process
Gather feedback, observe use and identify priorities.
Plan and deliver focused improvements.
Keep future workplace changes coordinated and intentional.
Common questions
Allow enough time for new routines to form, then review while project knowledge is still current. The right timing depends on the scale of change and team feedback.
Measures may include how settings are used, recurring friction, comfort, support for different work activities and progress against the original project goals.
No. Some issues can be addressed through furniture moves, protocols, technology, signage or small adjustments before larger work is considered.